For some it’s the MacBook keyboard that’s not working, for others, it’s the trackpad that’s acting up. For a worrying number of people, the issue is with both. Worse still, the problem doesn’t seem to be affecting a particular type of MacBook but both Pro and Air models from 2011 onwards.
Jan 21, 2011 Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. This is a brief overview of how to clean the surface of a white Apple Keyboard using Mr. Clean's Magic Eraser. This works well on MacBook, iBook G4, and Apple desktop keyboards (both slim aluminum and older PowerMac keyboards).
Sep 13, 2019 This obviously means cleaning spilled items even if it’s just a drop or two as soon as you can. On principle, you should shut a MacBook down when you’re cleaning it but if you need to clean it while it’s on, you may want to disable the keyboard to avoid accidental key presses. Apr 09, 2018 How to clean your Apple cables, keyboards, mice, trackpads, and more If you don’t have these items on hand, it’s definitely worth picking them up. They don’t cost much and you’ll get a lot. In the meantime, it’s time to clean your keys. A simple cloth or sponge is fine for the surface of the laptop keyboard, but you probably need to go deeper to clean up more worrying residue that may be trapped underneath, which means removing your keyboard.
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Whether it’s one key or all of them, if the keyboard isn’t working, your MacBook is all but useless. Here are a few things you can try to kick it back into life.
![]() How To Clean Mac Keyboard1. Clean the keyboard
That’s right. Cleaning is actually Apple’s recommended fix for unresponsive keyboards. To make this work you’ll need a can of compressed air and a straw to control the airflow. If you have those things, here are Apple’s suggested steps:
At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. Hopefully, though, it provides the fix you’ve been searching for.
2. Check for updates
Is your system up-to-date? It seems obvious, but there’s every chance that outdated firmware, drivers, or even the operating system, is affecting the keyboard.
To check for updates, open the App Store and click on the Updates icon. If updates are available, click on the Update or Update All button to install them.
It’s worth having your MacBook check for updates automatically. You can do this by going to System Preferences > App Store and checking the “Automatically check for updates” box.
3. Delete recent apps
Is the problem a recent one? Has it occurred only after downloading a new app? It’s not unheard of for app to cause conflict and knock other things out of sync. Try deleting recent apps to see if the keyboard regains proper function. If it’s doesn’t work you can easily reinstall them.
You can delete applications manually in one of two ways: using the Launchpad and the Finder.
Deleting apps using the Launchpad
Deleting apps using the Finder
Deleting apps with CleanMyMac
Removing apps manually is quick and easy, but it’s not comprehensive. Traces of the app can be left behind in files. To fully remove any trace of the app, CleanMyMac X’s Uninstaller feature is the best solution.
It really is as simple as it sounds.
What to do if your MacBook trackpad is not working
The trackpad on MacBook is one of the best around and it works brilliantly with macOS… When it actually is working, that is. If you’re having trackpad troubles, work your way through these possible fixes.
1. Reboot and close the lid
This one is a bit of a strange tip, but it’s worked for a few people. It’s basically the old “switch it off and back on again” fix that works for anything and everything.
Keyboard Clean Tool Mac
This tip might also work for the keyboard so if your keys aren’t working give it a try.
2. Disable Force Click
If a failure to register clicks is the problem for the trackpad not working on your Mac, you can disable Force Click.
Note: this fix will only work on MacBooks that include 3D Touch.
3. Reset the Mac SMC
Resetting the System Management Controller (SMC) is a proven fix for all manner of hardware and power-related issues. How you do this depends on whether or not your MacBook has a detachable battery.
Resetting the SMC in MacBooks with non-removable batteries
Possible fixes if both MacBook trackpad and keyboard aren’t working
If both the keyboard and trackpad are not working, your MacBook is nothing more than a monitor, albeit a very pretty one. You can use a Bluetooth or wireless mouse or keyboard, but if you wanted to do that you could have just bought an iMac instead.
Here are some troubleshooting tips that have worked for dual keyboard and trackpad issues Mac os x sierra download.
1. Delete .plist files
Property List (plist) files are used to store user preference files related to software. Deleting them will reset your keyboard and trackpad back to factory settings. Before you go ahead and do this, you should backup your Mac using the Time Machine in case anything goes wrong.
1. Press Command+Shift+G in the Finder.
2. Enter ~/Library/Preferences/ and click Go.
3. Locate the following files: Now brand dmg.
4. Delete the files.
5. Reboot your MacBook.
2. Reset PRAM
Resetting Parameter RAM (PRAM) is similar to resetting the SMC in that it’s a good fix for a wide variety is issues.
3. Restore system to an earlier point
If problems with the keyboard and trackpad have recently appeared you can restore your Mac to a previous date using the Time Machine. The issue could be due to a recent system change and a restore can repair it.
This method will require you to have Time Machine set up to backup data to a storage device. We’ve written an article on how to do that here.
Each of these fixes have worked for one or more MacBook users, so it’s worth trying each one until you find the solution. https://klbqpl.weebly.com/blog/why-does-advanced-mac-cleaner-keep-coming-back-from-trash. Once you’ve found a fix, use CleanMyMac regularly to maintain your system and prevent junk files affecting keyboard and trackpad performance.
Stay in control of your Mac’s activity
If none of that works, your Mac will need a more comprehensive checkup. This is possible if you own a tool like MacPilot. Basically, it’s an uncomplicated version of Terminal that allows you to dive under the hood of your macOS. Using the app on a regular basis is also a good way to prevent your keyboard and trackpad from misbehaving in the first place.
MacPilot covers 1,200+ features — all of them accessible from one handy window. Whether you use the app for macOS activity monitoring or to investigate keyboard and trackpad issues, you’ll appreciate the help:
In case you want a simpler version of a monitoring tool, use One Switch. It’s a set of toggles available from the menu bar. Works perfectly for searching hidden files, enabling Sleep Time or Dark Mode, etc.
Dmg elmhurst. If the unthinkable happens and you’re still experiencing issues, you might need to contact Apple Support or visit an authorized service provider for repairs — but hopefully, that’s not the case.
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